UK – £3.95 (FREE over £75)
Europe – £7.99
Rest of the World – £10.99
You can download and print a copy of our returns form here.
We accept returns on items that are still in their original condition (unworn, undamaged etc..) The item must also still have its swing tag on. Items that are damaged, worn or altered will not be accepted and will be sent back to the customer. Items must be returned within 14 days of receiving your order and the customer is responsible for the cost of shipping (we suggest sending this via tracked post & getting a ‘proof of postage’ receipt) – We are not responsible if the item goes missing in transit. If you would like to exchange an item, we will send the exchange back to you at no extra cost, please tick this option on our returns form. Although we cannot always guarantee the alternative item will be in stock.
Refunds will be processed back to the original payment method. We will process returns within 2-3 days of receiving the item(s) and refunds may take up to 10 business days to complete – depending on your bank.
If you receive an incorrect or damaged item, please contact us straight away and we will be happy to resolve the issue.
Please note we are unable to accept returns beyond the 14-day period of you receiving your item and anything sent to us after this time may be returned to you.